Remote / Tele-Rehab Follow-Ups

The basic requirements include a device with a camera and microphone (smartphone, tablet, laptop, or desktop computer with webcam), a stable internet connection, and a private, well-lit space with enough room to move as needed for your exercises. We use secure, HIPAA-compliant video conferencing software that works through most web browsers, so typically no special software installation is required. Prior to your first session, we'll provide detailed instructions and offer a brief test call to ensure your setup works properly.

Research consistently shows that for appropriate conditions and treatment phases, tele-rehabilitation produces outcomes comparable to traditional in-person care. While certain hands-on techniques cannot be replicated virtually, many aspects of physiotherapy(including exercise instruction, movement assessment, education, and progress monitoring) translate very effectively to the virtual format. Tele-rehabilitation is particularly effective when used as part of a hybrid approach, complementing periodic in-person sessions with more frequent virtual check-ins.

Choose a private area with enough space to move freely (ideally 2-3 meters of clear space). Ensure good lighting so your therapist can clearly see your movements: natural light is best, but avoid being directly in front of a bright window. Position your device so your full body is visible during exercises. Have any needed exercise equipment ready (resistance bands, weights, etc.). Wear appropriate clothing that allows visibility of the body parts being treated. Minimize background noise and distractions, and ensure pets and children are supervised elsewhere during your session.

Coverage for virtual physiotherapy has expanded significantly, with many insurance providers now including tele-rehabilitation in their benefits. Coverage policies vary by provider and plan, so we recommend checking with your specific insurance company regarding their telehealth policies. We can provide the necessary documentation and billing codes to help you determine coverage. For patients paying directly, we offer competitive rates for virtual sessions, which are typically priced slightly lower than in-person appointments due to reduced overhead costs.

We use a hybrid model of care where appropriate, combining virtual and in-person sessions to provide comprehensive treatment. During virtual assessments, your therapist can identify when hands-on techniques would be beneficial and schedule in-clinic visits accordingly. Many rehabilitation goals can be achieved through properly prescribed exercises and movement strategies, which work well in the virtual format. For some patients, we may alternate between in-person sessions for manual techniques and virtual sessions for exercise progression and monitoring.