Privacy Policy

At Modern Physio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Schedule an appointment
• Fill out forms on our website
• Subscribe to our newsletter
• Contact us via email, phone, or other communication channels
• Participate in surveys or promotional activities

The personal information we may collect includes:

• Name, address, phone number, and email address
• Date of birth and gender
• Health information relevant to your physiotherapy treatment
• Insurance information
• Emergency contact details

How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing and managing physiotherapy services
• Communicating with you about appointments, services, and other related matters
• Processing payments and insurance claims
• Sending newsletters, updates, and marketing communications (if you've opted in)
• Improving our website, services, and patient experience
• Complying with legal obligations and professional standards

Information Sharing and Disclosure

We may share your information with:

• Healthcare providers involved in your care
• Insurance companies for claim processing
• Service providers who assist us in operating our website and conducting our business
• Legal authorities when required by law

We will not sell, trade, or otherwise transfer your personally identifiable information to third parties for marketing purposes without your consent.

Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and gather demographic information. You can control cookies through your browser settings.

Your Rights and Choices

You have certain rights regarding your personal information, including:

• Accessing and reviewing your personal information
• Requesting corrections to inaccurate or incomplete information
• Opting out of marketing communications
• Requesting deletion of your information (subject to legal and regulatory requirements)

Children's Privacy

Our services are not intended for individuals under the age of 18 without parental consent. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at: